This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the PollSphere mobile application (the "Service" or "Application") and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Company & Controller Information

For the purposes of this Privacy Policy:

• Company (referred to as "the Company", "We", "Us" or "Our") refers to PollSphere.
• Country / Operating State: Bihar, India.
• Contact Email: himanshuanand563@gmail.com
• Application: PollSphere software mobile application provided by the Company.

2. Android Device Permissions Requested

To provide specific interactive features of the Application, PollSphere requests access to certain hardware and system capabilities on Your device with Your prior explicit consent:

You can grant or revoke these permissions at any time through Your mobile device settings.

3. Types of Data Collected

A. Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information, which includes:

• Email address
• First name and Last name
• Profile image / avatar (if provided via authentication provider)

B. Third-Party Authentication (Clerk)

We use Clerk for secure user account creation, sign-in, and identity management. When You log in using Clerk, your email, name, and unique authentication identifier are securely handled in compliance with industry encryption standards.

C. Usage Data & Device Diagnostics

Usage Data is collected automatically when using the Service. This may include:

• Your device's Internet Protocol (IP) address
• Mobile device type, operating system version, and unique device identifiers
• Application interaction metrics, active poll room durations, and diagnostic crash logs

4. Third-Party Service Providers

We work with trusted third-party service providers to facilitate our Service and analyze app performance:

• Clerk Identity Platform: Authentication & Account Security.
• Expo Runtime & Services: Application framework, push notifications, and runtime support.
• Socket.io & Server Infrastructure: Real-time WebSocket transmission of live poll votes and room state.

5. How We Use Your Data

The Company uses collected data for the following purposes:

• To provide and maintain Our Service: Creating polls, recording votes in real-time, and generating QR codes.
• To manage Your Account: Processing user registration and granting access to authenticated features.
• To communicate with You: Sending security alerts, account updates, or response to support requests.
• To improve user experience: Analyzing usage trends and optimizing performance.

6. Text Messages (SMS) Privacy Notice

You may have the option to receive text (SMS) messages from Us for authentication (OTP) or account security updates.

• No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes.
• Consent records and phone numbers are never shared except with technical telecommunication carriers required to deliver the message.
• You may opt-out of SMS communications at any time by replying STOP.

7. Data Retention & Deletion

We retain Your Personal Data only for as long as necessary to fulfill the purposes set out in this Privacy Policy:

• User Account Data: Retained for the duration of Your active account relationship plus up to 24 months after account closure.
• Support & Correspondence: Up to 24 months from ticket resolution.
• Server & Usage Logs: Up to 24 months for security monitoring.

Request Account or Data Deletion

You have the right to request the deletion of Your personal data. You can delete your data by:

1. Using the account deletion option inside the PollSphere Mobile App Settings screen.
2. Emailing Us directly at himanshuanand563@gmail.com with the subject line "Account Deletion Request". Upon verification, We will delete your personal data within 30 days.

8. Children's Privacy

Our Service is not directed to anyone under the age of 16. We do not knowingly collect personal information from children under 16. If We become aware that We have collected data from a child under 16 without parental consent, We will immediately delete that information from Our servers.

9. Security of Your Personal Data

The security of Your data is important to Us. We use industry-standard HTTPS/SSL encryption and secure authentication protocols to protect your information. However, no method of electronic transmission or storage is 100% secure.

10. Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.